Medical Records Request
Advanced Urology Institute’s records are entirely digital, so you can request your medical records any time, day or night. The online portal features a modern design with clear, easy-to-use buttons and large simple text that’s easy to read and understand. It takes you step-by-step through each question, and your records can be securely delivered via email or by mail.
Remember to have your Driver’s License or other photo ID ready to confirm your identity.
Please note there may be a cost for this service. Processing time varies depending on the type of request and method of delivery. If you have questions, you can reach us at 858-244-1811
* This is exclusively for patients and legal guardians with legal paperwork requesting a copy of their medical records.
Common questions:
When will my online medical record request be ready?
Your records will be ready in 5-7 business days from receipt of your electronic request.
How do I check the status of my request?
To check status, visit: https://recordstatus.sharecare.com
How do I pay for my records and/or radiology images?
To pay for your medical records, visit: https://payonline.hds.sharecare.com/#!/patients
How do I contact Customer Service?
Call: 858-244-1811
You can also download our printable Release of Information Form. Please note: We must have your signature to release the records you request. To protect your confidentiality, all patients 18 years of age or older must sign the Release of Information Form. A parent or a legal guardian may sign for children under the age of 18.
You can mail or drop off your completed form at the office you normally visit.