3 Key Takeaways:
- Communication is key in providing quality urology care and treatment.
- Patients should feel like family when receiving care from the Advanced Urology Institute.
- Patients should communicate any concerns to the available office managers.
Listen carefully, because you’re about to hear the echoing voice of a true medical professional, Chad Bryan. As a physician assistant for Advanced Urology Institute, Florida’s largest urology practice, Bryan’s mission is to ensure you receive the best care and treatment, wrapped in a blanket of warmth and personalized attention reminiscent of a family.
Strong Communication
“Communication is how we make it work,” Bryan says, painting a vivid picture of his work’s essence. “The doctors, physicians I work with, and the staff, we communicate.” It’s not always perfect, as he recognizes, but he likens the experiences to the varied dynamics of a family. “Is any family perfect? No. There are always skeletons in the closet or a black sheep here or there, but we try to work it out because, at the end of the day, it’s about our patients, not about us.”
Patients Are Family
Bryan’s compassionate perspective towards his patients is what sets him apart. He explains, “During the day, these patients are our family.” For him, every phone call answered, every treatment administered, and every diagnosis given at the Largo, FL, clinic signifies a commitment well beyond a professional duty. “I don’t take that lightly, because it’s a heavy responsibility and it’s something that anybody that takes an oath in medicine should honor day in and day out.”
Stress and Responsibility
It’s not always a smooth ride. “It’s hard and stressful,” Bryan admits, sharing the reality of working in the healthcare industry. Yet, he maintains a steadfast commitment to his patients, stating, “Our job is to work for you, and we’re working as hard as we can.” He urges for understanding when things are not moving as swiftly as expected or when the phone lines are busy because they are dedicated to providing the best care.
Communication is Key
Bryan’s final call is for unwavering communication between patients and medical professionals. “If we’re a little behind, or the phone system’s not answering, please communicate,” he pleads. The Advanced Urology Institute isn’t a daunting institution but an accessible platform that encourages dialogue, with available office managers ready to assist and address any concerns.
Choose Advanced Urology Institute
In the heart of Largo, FL, the Advanced Urology Institute stands as a beacon of hope and healing for patients. With Chad Bryan PA-C and his team of dedicated professionals, you are not just another case file; you are family. They pride themselves in delivering quality urology care and treatment, with a strong emphasis on communication to ensure your needs are met. Choose the Advanced Urology Institute, where communication forms the cornerstone, and let’s “communicate together” on your journey to wellness.
References:
- “Poor Physician-Patient Communication and Medical Error – AAFP.” 15 Jun. 2021, https://www.aafp.org/pubs/afp/issues/2021/0615/p757.html.
- “Patient Relations: The Importance of Doctor–Patient Communication.” https://www.lecturio.com/blog/medical/patient-relations-the-importance-of-doctor-patient-communication/.
- “The Importance of Being Honest With Your Doctor – Health Beat.” 10 May. 2019, https://jamaicahospital.org/newsletter/the-importance-of-being-honest-with-your-doctor/.
Transcription:
My name is Chad Bryan and I’m a physician assistant for Advanced Urology Institute. And I find that you know the doctors and physicians I work with and the staff we communicate and we communicate to make it work. Now is it always perfect? No. Is any family perfect? No. There’s always a skeleton in the closet or a black sheep here or there, but we try to work it out to where when our patients, it’s because it’s about our patients, it’s not about us.
And at the end of the day, we go home to our families, but during the day, these patients are our family. And these girls in here answering the phone for people that are sick, they need to get in here to be seen. We don’t take that lightly, or at least I know I don’t take that lightly, because it’s a heavy responsibility and it’s a responsibility that anybody that takes an oath of medicine should honor day in and day out.
And it’s hard, stressful, you know, and I would only ask if they watch the video for the patients to understand is our job is to work for you and we’re working as hard as we can and just every once in a while if we’re a little behind or you know the phone system’s not answering please communicate we we have office managers to help and work through that with you but our job and we’re here for you and you know just let’s communicate together
